Sungard

Assessment: SunGard helps its employees to have a multinational career, working with people from all corners of the world. For my case, I work daily with people from London, Pune, Singapore, Hong Kong... I also had the chance to work with teams from Paris and the USA.

This experience made work fun and bid.

Skills obtained:

Subject: Level 1,2 and 3 Support for the finance back office solution, STREAM RIMS, in collaboration with SunGard teams in London, Singapore, Pune, Sydney, Paris, USA...

Used Techniques:
-JAVA/JEE, JSF, XHTML, Hibernate, Struts, JSP, Web Service
-UNIX/LINUX: Shell scripting.
-C/Pro * C.
-SQL, PL/SQL.
-Oracle Forms &Reports.
Tasks:
• Support and maintenance of various customers in terms of technical and functional (ASP mode).
• Development of new modules and enhancements to existing modules.
• Conduct unit tests and advanced test "System Test".
• Functional Support and technical training for novice developers and new users.
• Uses ITIL best practices.
• Mastery of CRM tools (Salesforce) and monitoring tools problems (Bug-Tracker).
• Support level 1, 2 and 3 clients for:
-EUROPE: MFB (Mainfirst Germany), BBVA (Spain, just signed a contract)
-ASIA: PT Bahana, China Merchants, DBS Vickers, Natixis (Hong Kong), GIC, BSP (Papua new
Guinea), IIFL, Samsung (South Corea), NCBC (KSA)
-NORTH AMERICA: MUFJ (USA).

Strengths: The world wide particularity and trans-Atlantic business.

Learn best practices of work and discover customers closely to international renown.

My Linkedin profile: http://www.linkedin.com/profile/view?id=88655980